Questions to ask before hiring SaaS developers
Questions every founder must ask before hiring a SaaS developer. Protect your IP, budget, and timeline.
The Pre-Contract Checklist
From infrastructure ownership to support SLAs, these questions will protect your IP and your budget. Ask these questions before signing.
Infrastructure and Code
Who owns the code? Who owns the infrastructure? Can you get source code at any time? Is there a repo you control?
Support and Maintenance
What is included post-launch? What are hourly rates for changes? What is the SLA for critical bugs? Is there a retainer option?
Timeline and Process
What is the development methodology? How often do you provide updates? What happens if deadlines are missed?
Team and Communication
Who will work on my project? What is the communication channel? What is the time zone overlap? Can I interview the team?
Security and Compliance
What security practices do you follow? Can you help with SOC2? How is sensitive data handled? What about NDAs?
Pricing and Payment
What is the payment schedule? Are there any hidden costs? What requires scope change approval? What is the refund policy?
Sapterc Editorial Team
Expert insights on SaaS architecture and engineering.