How we built a logistics SaaS platform
A real-world logistics SaaS: from architecture to deployment. How we built route optimization, real-time tracking, and automated billing.
Optimizing the Supply Chain
Explore how we tackled route optimization, real-time tracking, and automated billing for a global logistics client. This case study covers the complete architecture.
Project Overview
Client: Global 3PL provider. Challenge: Fragmented systems, manual processes, poor visibility. Solution: Unified cloud-based TMS platform.
Core Features Built
Real-time shipment tracking via GPS integration. Route optimization using machine learning. Automated billing with rate engine. Customer portal with self-service.
Technical Architecture
Frontend: React with TypeScript. Backend: Node.js with PostgreSQL. Real-time: WebSocket for tracking updates. Maps: Google Maps API with custom optimization algorithms.
Challenges Overcome
Integrating legacy ERP systems. Handling millions of tracking events daily. Building offline-capable mobile apps for drivers.
Results Achieved
40% reduction in route planning time. 60% faster billing cycles. 99.9% system uptime. Customer satisfaction score increased by 35%.
Key Learnings
Logistics requires extreme reliability. Offline-first mobile apps are essential. Integration complexity is underestimated. Plan for 3x initial timeline on ERP integration.
Sapterc Editorial Team
Expert insights on SaaS architecture and engineering.